Parent User Guides
Parent User Guides
All at St Marys' thank you for your support at this challenging time. Children and adults alike are using some of these platforms for the first time, so if something does not appear as you expect or is a challenge please use the following user guides as your first port of call. If you are still experiencing difficulties then contact the class teacher via email. Class teacher emails are available on the home learning class pages.
User Guides are available below for
Google Classroom
Purple Mash
Education City (YN, YR, Y1)
Evidence Me (For Nursery and Reception observations)
USER ADVICE.
Providers such as Purple Mash, iXL, Education City, Times Table Rock Stars etc are offering use of their websites and resources free of charge over the periods of school closures. Therefore, they are experiencing a much higher volume of traffic than they are used to.
If you find you are unable to log onto a particular site, take a walk, have a drink complete a different activity and try again later. Lots of providers have notified teachers that they are trying to increase their server capabilities but this takes time.
Purple Mash Support
Support in the form of videos can be found by clicking on the links below.
A printable copy is at the bottom of the page should you need it. Children in school have already been taught how to access the activities set by their teacher and so should be familiar with this. Please note the home screen on your computer will look slightly different as we are using the most up-to-date version, but all menu items still work in the same way.
2dos and feedback can also be found by using the Alerts tab on the menu which looks like this:-
For further support please contact your class teacher in the first instance. Passwords can be found on the parent letter that was sent when we registered your child or inside their planners. (Inside home learning folders for Nursery and Reception)
A video to support parents to access the parent portal. | A user guide with video links to support children in accessing their learning tasks, including how to submit work to the teacher for marking. |
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E-safety, Safeguarding and Welfare.
Below are a range of support services anyone feeling in need of support can access.
To refresh our understanding of some of the generic mechanisms for staying safe online a E-safety quiz has been set for all year groups , starting Wednesday 25/03/20 via Purple Mash and will need to be completed by the end of the week. We would encourage you to talk about the answers with your children.
Helplines, APPs and Websites to support parents
Support Service |
Phone |
Website |
Online chat |
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NetAware Parents’ guide to apps/games/ social media sites to help keep children safe |
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Shout Crisis text messenger service
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Text 85258 24/7 Free on most networks |
https://www.giveusashout.org/get-help/ |
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IMAlive Online crisis messenger service (based in US) |
24/7 |
https://www.imalive.org/ |
Yes |
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Frank Honest information and advice about drugs and alcohol
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0300 1236600 Text 82111 confidential 24/7 |
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Drinkline Confidential information and advice for you or someone you are worried about |
0300 123 1110 Weekdays 9am–8pm, weekends 11am–4pm free |
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CEOP Reporting online sexual abuse or content |
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Samaritans Free confidential support line for people who are feeling desperate |
116 123 |
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Pace Telephone support and secure online forum for parents of exploited children |
0113 240 5226 Office hours £ |
https://paceuk.info/for-parents/ |
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SelfHarm UK Support with self-harm issues |
X |
www.selfharm.co.uk |
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Money Advice Service Financial help and information |
0800 138 7777 Free |
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Step Change Debt support charity |
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Yes |
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Refuge Domestic abuse helpline and online support and information |
Free 24/7 |
https://www.nationaldahelpline.org.uk/ |
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Young Minds Support for parents when young people suffer poor mental health |
Crisis text messenger |
https://youngminds.org.uk/find-help/for-parents/parents-survival-guide/
www.youngminds.org.uk |
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Recovery Support for drug and alcohol addiction
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Free callback available 24/7 |
Yes |
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Adfam Support for families affected by drugs and alcohol |
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Stop Breathe Think Free Mindfulness app (pay version also available) |
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101 Non-emergency Police number. For emergencies DIAL 999 |
101
15p per call |
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111 Non- emergency health advice. For emergencies DIAL 999. |
111 Call if you are seriously worried about symptoms 24/7 free |
Use website if your enquiry isn’t serious |
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Stoke-on-Trent Children’s Social Care |
01782 235100 |
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Staffordshire Children’s Social Care |
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Phoenix Free resources for children and young people during COVID-19 restrictions |
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https://www.phoenixgrouphq.com/covid-19 |
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Childline |
0800 1111 free 24/7 |
www.childline.org.uk | Yes | |
The Mix Info and support for the under 25s for all kinds of issues |
0808 8084994 free not 24/7 |
www.themix.org.uk | Yes 4-11pm | |
Runaway Helpline Support when you have gone missing |
116000 free confidential 24/7 |
www.missingpeople.org.uk/how-we-can-help/young-people/646-saysomething.html | ||
Kooth Free, anonymous online counselling and support for young people |
www.kooth.com
Mon – Fri 12pm – 10pm |
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Help at Hand Support, advice and info for young people in care |
0800 528 0731 free not 24/7 |
www.childrenscommissioner.gov.uk/help-at-hand | ||
stopitnow! Help if you are worried about your online behaviour or someone else’s |
0800 1111 free 24/7 |
www.childline.org.uk | ||
The Mix Info and support for the under 25s for all kinds of issues |
0808 1000 900 free confidential weekdays 9am-9pm |
www.stopitnow.org.uk | ||
B-eat Support with eating disorders |
0808 801 0711 or 0808 801 0677 free confidential not 24/7 |
www.beateatingdisorders.org.uk | Yes | |
Brook Sexual health advice for under 25s |
www.brook.org.uk | |||
Children’s Society Support with various mental health and emotional issues for 13-17s |
www.childrenssociety.org.uk/mental-health-advice-for-children-and-young-people/the-advice-resource-vault/advice-for-children-age-13-17 | |||
SelfHarm UK Support with self harm |
www.selfharm.co.uk | |||
Shout Crisis text messenger service (any age) |
Text 85258 24/7 |
https://www.giveusashout.org/get-help/ | ||
Calm Harm Free app to help |
https://calmharm.co.uk/ | |||
The Hideout Domestic Abuse website for young |
http://thehideout.org.uk/ | |||
MeeTwo |
https://www.meetwo.co.uk/ anonymous posts in the app allow chat with other people (posts moderated in advance) |
Yes | ||
Fearless Information and advice about youth crime.100% anonymous crime reporting |
https://www.fearless.org/en |